I've been delivering pizzas for approximately 15 yrs part-time! Do I think we are under-appreciated, yes! People ordering for delivery want the product fast and hot!
They do not understand when we get slammed (busy), it is harder to deliver the pizzas in a timely manner. There are a lot of things to factor in when ordering from pizza parlors! If you are interested to eat gourmet pizza then you can order online.
Weather is the first thing. Yes, when it comes to weather I truly think that's about the only time the customer appreciates our services! Rain, snow is the best example of that!!
Secondly, I do not think they factor in the cost of gasoline! There's also the car maintenance! Cars take somewhat of a beating from driving as much as we do!
I can put as little as 250 miles in 4days (approx 17 hrs of drive time). I will be honest with you all the only reason I deliver is for the tips! Most of the delivery guys, if not all of us would agree with my last statement!
Then there is the economic issue to factor in… but really isn't an issue. People always order their favorite pizza. One time I arrived at this pizza customers house 20 mins after the order was taken (1 pizza & 2-liter coke),
I rang the doorbell, no answer, knocked loudly, no answer! Then I called him on my cell phone! He answered and was mad at me for getting there so fast!! Dude ordered his pizza then decided he was going to take a shower!!
Needless to say, he came to the door in his robe, literally steaming because I was 10 mins early seeing as we quoted 30 mins! The bottom line we are there to serve the customers appreciated or not!